Techprodave

Techprodave

HyperOffice

I recently signed up to host my website at HyperOffice.com. They presented a neat and organized site that provided many of the things I needed in a website, which isn't too much mind you, but enough to make a site look impressive.

After signing up with them and going through the trial period (and I admit, I didn't use the trial period to the best of my advantage...), I found there were several things I wasn't too fond of. I blogged these complaints on another site and the sharp people at HyperOffice noticed and responded to me fairly quickly. That alone was impressive.

So, though I still have a few issues that are not to the best of my liking, I have to say their customer service and their ever-present efforts to improve the great site, features and functionality of the services they offer to their clients will likely cement my love of them over the few things I didn't like after signing up and using the service more intently.

So, what DO I like?
Appearance. This is very important to a small entrepreneuer like myself. Image is important.

Features. Lots of email client software offers similar features, but few offer the ability to share documents and files in a collaborative fashion as HyperOffice does. Additionally, I can manage my tasks much easier. Eventually, I will set up Groups...one for each client, so they can log in and post things they need me to do.

Webmail. Of all the webmail types of sites I have looked at, this exceeds the Yahoo, Hotmail, and even GMail. I'm sure there might be others out there that are better. But HyperOffice is serving me fairly well right now. I'm going to stick with them until I can afford my own email server, which by the way is MDaemon by Alt-N.

Stability. I have not experienced glitches that cause me to lose mail, have mail that doesn't get sent, or any of the other instability issues I have run into with email client software such as Microsoft Outlook, Outlook Express, Eudora, Microsoft Entourage, and Netscape...just to name a few. I am an IT guy that provides networking, server and workstation support for nearly 200 users. I have seen alot of glitches that really frustrate users.

Customer Service. I have a sales rep that, as I already have mentioned, is concerned about the things I don't like with their service. Every concern I have expressed has been addressed. Most of them will, I trust, be resolved to my satisfaction. Those concerns that are not as well-addressed are not deal killers. I have learned that, with software, you don't always get what you want. But ask yourself...when was the last time Microsoft added a feature you requested?

If you are interested in looking at HyperOffice. Look at my site. www.techpronetworks.com or, look at their homepage and check out their free trial. www.hyperoffice.com they won't ask for your credit card and it takes about 2 minutes to set up.